PURITAAN

Shipping

We ship from Budapest, Hungary with FedEx, UPS, DHL, TNT and GLS. Every product is made to order. Manufacturing is 5 days.

Shipping to Hungary: 1-3 business days (store pickup available)

Shipping to EU: 3-5 business days

Rest of the world: 7-14 business days

Please be advised that for deliveries outside the EU, shipments can be subject to import fees and taxes which are due on arrival.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.